Our outsourced services:
examples

Services tailored to your needs

Every day, benefit from 4 hours of professional support to carry out the tasks essential to your development. Here’s an overview of possible areas of intervention:

ADMINISTRATIVE SUPPORT

– Email and correspondence management
– Customer call follow-up
– Diary management
– Data entry and updating
– Digital document organization
– Miscellaneous administrative support

COMMERCIAL MANAGEMENT

– First-level customer service
– Order tracking
– Quotation and invoice management
– Customer reminders
– Updating customer database

ACCOUNTING & FINANCE

– Accounting entry
– Invoice follow-up
– Payment preparation
– Debtor reminders
– Digital filing of documents

WEB & E-COMMERCE SUPPORT

– Updating your site
– Product catalog management
– Online order processing
– E-commerce customer support
– Basic maintenance

DIGITAL MARKETING

– Social networking
– Newsletter creation
– Content updates
– Competitive intelligence
– Basic reporting

…. plusieurs autres besoins.

MADE-TO-MEASURE SERVICE

These services are indicative only. Your service will be customized according to:
✓ Your specific needs
✓ Your priorities
✓ Your industry
✓ Your organization

GUARANTEED QUALITY OF SERVICE

The quality of our services is our top priority. To guarantee it, we have set up :

– A daily supervision process
– Regular meetings with our customers
– Customized performance indicators
– Ongoing training for our team
– Systematic quality control
– Detailed monitoring of assignments

Each service benefits from:
✓ Validation by our Geneva office
✓ Regular reporting
✓ Real-time adjustments if necessary
✓ Ongoing evaluation